Help Center

Get the most out of your AiDevs experience with our comprehensive guides and tutorials.

Quick Navigation
Getting Started
Dashboard
Services
Projects

Getting Started

1
Create Your Account

Click "Client Login" in the navigation bar and register with your email, name, and phone number. Don't forget to accept our Terms and Conditions.

2
Verify Your Email

Check your email for a verification link to activate your account (if email verification is implemented).

3
Complete Your Profile

Go to the "Profile & Payment" tab in your dashboard to add your phone number and payment details.

4
Explore Services

Browse through our services in the "Our Services" tab to find what you need for your business.

Understanding Your Dashboard

Your dashboard is the control center for all your activities with AiDevs. Here's what each tab does:

Our Services Tab
  • Browse all available services
  • View pricing and descriptions
  • Pay for services immediately
  • Add services to projects
Service Requests Tab
  • Track all your service requests
  • View request status updates
  • See when requests were submitted
  • Monitor progress of your requests
My Projects Tab
  • Manage all your projects
  • View project status and amounts
  • Make payments for pending projects
  • Cancel or delete projects as needed
Profile & Payment Tab
  • Update your personal information
  • Manage payment methods
  • View account details
  • Secure your payment information

Working with Services

How to Request a Service
  1. Go to the "Our Services" tab in your dashboard
  2. Browse services by category or use the search function
  3. Click "Pay Now" for immediate payment or "Add to Project" to bundle services
  4. Use the floating "Request Service" button for quick access
  5. Fill out the service request form with your requirements
  6. Submit your request and track it in the "Service Requests" tab
Pro Tip

Use the "Add to Project" feature to group related services together and manage them as a single project.

Service Categories Explained
Category What's Included Best For
Web Development Website creation, e-commerce, web applications Businesses needing online presence
Mobile Apps Android app development, mobile solutions Businesses targeting mobile users
Tech Support IT support, troubleshooting, maintenance Businesses needing technical assistance
Business Admin Administrative support, document processing Businesses needing operational support

Managing Projects

Creating a Project
1
Click "Create New Project"

From the "My Projects" tab, click the button to start a new project.

2
Name Your Project

Give your project a descriptive name that helps you identify it later.

3
Add Services

Select the services you want to include in your project from our catalog.

4
Review and Confirm

Check the total amount and details before finalizing your project.

Project Status Meanings
Draft Project created but not yet submitted for processing
Pending Waiting for payment confirmation
Active Payment confirmed, work in progress
Completed All services delivered and project finished
Cancelled Project was cancelled by you or our team

Frequently Asked Questions

Currently, please contact our support team to reset your password. We're working on a self-service password reset feature.

Yes, you can modify projects that are in "Draft" or "Pending" status. Once a project becomes "Active", changes may require contacting support.

We accept major credit cards and will be adding more payment options soon, including EFT for South African customers.

Delivery times vary by service complexity. Simple services may take 1-3 days, while complex projects can take 2-4 weeks. You'll receive timeframe estimates when you request services.

Need More Help?

Our support team is here to assist you with any questions or issues.

Email Support

support@aidevs.co.za

Phone Support

+27 74 024 6588

Support Hours

Mon-Fri: 8AM-6PM
Sat: 9AM-1PM